Service Request

Return / Warranty / Service Request?
Please fill out the form below and we’ll be glad to help.

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Product Warranty
ALO audio amplifiers and cables are covered by a 1-year limited warranty from the date of delivery against defects in manufacture and assembly.
New Old Stock (NOS) products are sold as-is.

ALO Audio products come with a 14-day no questions asked return policy that begins on the date of delivery.
Returned products must be received new condition with all accessories to avoid a restocking fee.
Products returned in less than new condition, missing accessories, and/or in unoriginal packaging may be assessed a 20% restocking fee or larger restocking fee depending on the circumstance or severity of the condition issues.
Unopened products will not be assessed a restocking fee.

Product Service
We are always happy to help support your ALO audio product, regardless of where you made the purchase.
Please fill out the form at the top of this page to help us process your request.

Questions about our warranty or to request warranty service for your ALO audio products please use the form above to contact us.
Or contact us at [email protected] and we’d be happy to help.